Terms & Conditions

Booking terms and conditions

Check in 3pm-10pm,  Check out by 11am.

Late check out may be available at a charge, please contact the hotel of your choice to arrange (if your arrival time is later than 9pm, please contact the Hotel in advance).

Guests must be a minimum of 18 years to register.

Reservation Policies

Cancelling or modifying reservations policy: TO AVOID BEING charged please cancel or modify your booking a minimum of 48 hours in advance of your date of arrival in writing and/or email, or you will be charged the full value of your stay and any ancillary items that have been booked and/or arranged.    

Children and extra beds

Free! All children under 3 years stay free of charge when accompanied by an adult.

Extra beds may be available but cannot be guaranteed, please contact the hotel of your choice in advance to discuss

The maximum number of children's cots/cribs in a room is 1.

Cards accepted at this property

  • Visa
  • Visa Debit
  • Mastercard
  • American Express
  • Solo
  • Switch

We do not accept business cheques, or travellers cheques unless arranged before date of booking. Please contact 01903 856744 during office hours to discuss.

Relax Innz accepts these cards and reserves the right to pre-authorise your card prior to arrival to the full value of your booking

Accessability and Extra assistance

We are committed to helping our guests who may need a little extra assistance, please contact the hotel of your choice to discuss accessability arrangements, we welcome feedback from guests who have stayed with us to help us improve our high level of service and accommodation.